Published: February 2025

Overview

This privacy policy outlines how CURA TECHNOLOGIES PTY LTD manages Personal Information for users of the CURA software. We provide our software to users through commercial arrangements with organisations that grant access to the CURA software. Understanding how we protect your privacy is important to us, and we encourage you to read this policy carefully.

Acceptance

When you access the CURA software, you consent to our collection and use of information as described in this policy. This consent is essential for accessing our services.

Definitions

Throughout this policy:

• CURA TECHNOLOGIES PTY LTD (ABN: 81 670 753 483) is referred to as 'we', 'us' or 'our'
• Users of the CURA software are referred to as 'you' or 'your'
• The 'CURA software' means our application and related services available after registration
• Our website www.cura-technologies.com is referred to as the 'Website'
• 'Personal Information', as defined in the Privacy Act 1988 (Cth) (Act), includes any information that can personally identify you, such as your name and contact details. Information becomes Personal Information when you can be reasonably identified from it.

Personal Information Collection

The core information we collect includes your name, email address, telephone number, and photograph. We may also collect additional information you provide while using our software or communicating with our team.

Collection Occasions

We collect information during several key interactions:

• During your initial registration
• Throughout your use of the CURA software
• When you communicate with other users
• Through third-party service providers for payment processing and analytics
• Via cookies and similar technologies that help us understand how you use our software

Please note that without providing essential Personal Information, you cannot complete registration or access the CURA software.

Use of Your Information

We use your Personal Information to deliver and enhance our services in several important ways. This includes identity verification, transaction processing, and support resolution. We also use it to customise your experience, provide operational updates, and improve our software through technical analysis.

We monitor activity to maintain security and ensure compliance with our terms and conditions. When you give consent, we may send you information about our services or those of our partners. You can opt out of these communications at any time.

Information Security

Your privacy is protected through multiple security layers including firewalls, secure password protocols, and encrypted servers. We verify identity for all information access requests, and our team operates under strict confidentiality obligations. We encourage you to report any suspected security concerns immediately.

Third-Party Information Sharing

We share information with third parties only when:

• It's necessary for operating the CURA software
• Legal requirements mandate disclosure
• You've given explicit permission
• Processing payments through our secure systems

All sharing complies with our Terms and Conditions at www.cura-technologies.com/terms-conditions.

Data Storage and Location

All CURA software customer data is hosted in Australia. By using our software, you authorise us to store your Personal Information in accordance with this policy.

Accessing Your Information

You can view and update basic information through your CURA software account. For additional access or corrections, email us at contact@curatechnologies.com.au.

Policy Updates

We may update this policy to reflect legal requirements or privacy management changes. Updates take effect immediately, and we'll notify you of significant changes. We recommend reviewing this policy periodically.

Contact and Support

For privacy queries, information corrections, or complaints about potential Act breaches, please contact us at contact@curatechnologies.com.au or call [PHONE NUMBER TO BE ADDED].

We handle all queries confidentially and aim to respond promptly. Our team will contact you within a reasonable timeframe to discuss your concerns and potential solutions.

If we haven't resolved your complaint within 30 days, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.